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ScoreOps

Privacy Policy

Last updated October 5, 2026. This page describes the data ScoreOps actually holds and how it is handled. These pages will be updated after legal review; material changes will be announced to account owners.

Who Runs ScoreOps

ScoreOps runs score-ops.com and the ScoreOps apps for iPhone and Android. This policy covers both. For any question or request about your data, email support@score-ops.com.

What We Collect

  • Your account: email address, the name you give, and how you sign in (password, Google, or Apple).
  • What team and league staff enter: schedules, rosters (wrestler names, grade, and weight class), weigh-ins, eligibility, results, and news.
  • What fans choose: follows, alert and email preferences, RSVPs, athlete claim requests, and a device token if you turn on notifications.
  • Subscription status: your plan and renewal date. We never receive or store card numbers.
  • Basic usage events and error reports, recorded by ScoreOps on its own servers to keep the service working.
  • Messages you send to support.

Youth Athletes

Wrestling involves minors. ScoreOps does not collect athletes' dates of birth and has no way to upload athlete photos. Rosters, weigh-ins, and eligibility details are entered by team and league staff and are read only through signed-in, role-checked server requests.

Results are public by default, like a posted bracket. Each team or league chooses whether its roster is public, shown only to signed-in accounts (the default), or hidden, and whether results need an account.

A parent or guardian who wants an athlete's information corrected can email support@score-ops.com. We handle corrections with the athlete's team or league, which manages the roster. To have an athlete's name shown as initials or hidden, see Removal Requests below.

A parent or guardian, or an athlete who is 13 or older, can also ask for the athlete's name to be shown as initials or hidden on public pages. We act within 5 business days; results stay, without the name.

Children Under 13

ScoreOps accounts are for people 13 and older. Younger athletes are followed by a parent's or guardian's account. Anyone who signs up as the athlete is asked their age first, and someone under 13 is asked to have a parent or guardian set up ScoreOps instead.

We don't knowingly collect personal information from children under 13. If we learn that we have, we delete it. If you believe a child under 13 has given us personal information, contact support@score-ops.com.

Athlete Names On Public Pages

  • Results, including scores, team points, and standings, are public.
  • For youth clubs, public pages show an athlete's first name and last initial by default. Signed-in fans see full names.
  • School teams show full names.
  • Individual wrestler profile pages are not offered to search engines.
  • The team can set each athlete's public name to their full name, their initials, or hidden. Hiding a name keeps the result but removes the name from public pages.

Removal Requests

A parent or guardian, or an athlete 13 or older, can ask for an athlete's name to be shown as initials or hidden, using the form at score-ops.com/privacy/athlete-removal or by emailing support@score-ops.com. We act on requests within 5 business days. Scores and team results stay, without the name.

Location

To show nearby teams and meets, the website and app may estimate your US state from your IP address when you first visit. To do that, our server sends the IP address to ipwho.is, ipinfo.io, or ipapi.co.

If you tap “Use my location” and allow it, your device's location, rounded to roughly 100 meters, is sent through our server to OpenStreetMap's Nominatim service to find your state. Only the state is kept: on your device and, in the app when you are signed in, in your fan preferences. You can change it at any time.

Notifications And Email

Your notification preferences decide whether alerts stay in the app or are also sent by push notification or email. Push notifications are delivered through Firebase Cloud Messaging and Apple's push service; email is sent through SendGrid.

Payments

Subscriptions bought on the web are paid through Stripe. Subscriptions bought in the iPhone or Android app are paid through the App Store or Google Play, and RevenueCat tells us when they start, renew, or end. ScoreOps does not see or store full card numbers.

Service Providers

We use these companies to run ScoreOps. Each receives only what it needs for the job listed.

  • Google Cloud and Firebase: hosting, the database, sign-in, and delivering push notifications.
  • Stripe: card payments for subscriptions bought on the web.
  • Apple App Store, Google Play, and RevenueCat: subscriptions bought in the iPhone and Android apps.
  • Apple Push Notification service: delivering notifications to iPhones.
  • SendGrid (Twilio): sending email, such as verification and password-reset emails, invitations, and alerts.
  • ipwho.is, ipinfo.io, and ipapi.co: estimating a visitor's state from their IP address.
  • OpenStreetMap (Nominatim): turning a shared location or a venue address into a place.
  • Google and Apple sign-in: if you choose to sign in with your Google or Apple account.

We Do Not Sell Your Data

ScoreOps does not sell personal information and does not share it for advertising. There are no advertising cookies and no third-party analytics or tracking scripts.

Cookies And Local Storage

The website and app store small amounts of data on your device to keep you signed in and to remember preferences, such as your state and filters. Stripe's checkout pages are run by Stripe and follow Stripe's own cookie policy.

Keeping And Deleting Data

You can delete your account yourself, at any time, from your account settings or at score-ops.com/account/delete. Deletion is immediate: your sign-in, profile, follows, alerts, athlete claims, and staff access are removed. Competition results stay as league records.

Team and league data stays in its workspace for as long as the workspace exists, and owners and admins can export it. Activity is kept for the life of the workspace and for two seasons after it closes, then deleted. For anything else, email support@score-ops.com.

Questions about privacy, your account, or your data? Email support@score-ops.com.